Portait of need
His emotions could be mapped thus: since he was working a one-man job process that day, he (judging from my experience in that job) got ample time to think. He mentioned being "bored out of his mind" at one point, and also said at another point that his "thoughts are racing."
From all this and other things I have seen, it seems he has a conscience and that is encouraging. Unfortunately it appears as if he is fighting against it. He looked for empathy from his coworkers and several responded with as much--myself trying to offer the right kind encouragement but without much opportunity for more than a little bit. I have heard something of a profession of faith from him in the past--unsanctified as he seems to live his life. He clearly still needs Christ. He recognizes his weaknesses, such as a general lack of self-control and I think a lot of his past haunts him, rough as it has been. I need not go into the other difficulties we have seen him go through since he started working here.
His name is Matt if you find you are able to pray for someone you haven't met formally.
One more person to love...